Shipping policy
Processing and delivery
Orders are normally prepared for dispatch within 2 working days.
Estimated delivery times and any delivery charges will be shown at checkout before you place your order.
Some heavier products or larger bundles may be delivered in more than one parcel and may arrive separately.
Delivery charges
Delivery charges are calculated based on your order and delivery address and will be clearly shown at checkout before payment.
Tracking
Where tracking is available, you will receive tracking details once your order has been dispatched.
Delivery delays
Delivery dates are estimates unless we specifically confirm otherwise.
We will make reasonable efforts to deliver orders within the estimated timeframe.
Incorrect or damaged deliveries
If your order arrives damaged, you receive the wrong item, or part of your order appears to be missing, please contact us as soon as possible at:
BeyondKinesis@gmail.com
Please include your order number and details of the issue.
Delivery address
Please make sure your delivery details are correct before placing your order.
If you notice an error after ordering, contact us as soon as possible.
Contact
For questions about delivery, please contact:
BeyondKinesis@gmail.com